Effective Date: August, 2025
1. Scope & Definitions
This policy explains how Mode Engineering (Private) Limited (“we,” “us,” or “our”) collects, uses, shares, and protects personal data gathered through our website emode.lk. It applies to digital interactions (e.g., forms, registration, browsing) and does not extend to offline activities unless explicitly stated.
2. Information We Collect
Voluntary Information: When you register, inquire, or transact, we may collect:
– Contact details: Name, email, mailing address, mobile/landline, national ID (if needed)
– Company or project details: For business or property-related purposes
Automatically Collected Data:
– Browsing data: IP address, device/browser type, cookie identifiers, visited pages, time stamps
– Analytics data: Usage patterns, through tools like Google Analytics
3. How We Use Your Information
Your data may be used to:
– Deliver services and projects: Respond to inquiries, provide quotes, manage projects
– Improve user experience: Customize content, streamline navigation, analyze site performance
– Communicate: Email updates on projects, company news, or event invitations
– Security & legal compliance: Fraud detection, legal obligations, enforcement of site terms
4. Cookies & Similar Technologies
We use cookies, web beacons, and similar technologies to:
– Enable essential website functions (e.g., session management)
– Analyze site usage (through tools like Google Analytics)
– Remember your preferences (e.g., language settings)
Disabling cookies may affect website functionality severely. Use your browser settings if you choose to block them, but you may lose some features.
5. Disclosure to Third Parties
We do not sell or rent your personal data. Disclosures may occur when:
– Third-party service providers (e.g., hosting, CRM, analytics) process data on our behalf under strict confidentiality
– Legal obligations, law enforcement, or protection of rights
– Business transitions (e.g., asset sales), subject to confidentiality terms
6. Data Storage & Retention
Retained only for as long as necessary to fulfill the purposes described and to comply with legal obligations.
Sensitive transaction data (e.g., payment details) is not stored on our systems longer than needed—typically purged within 60 days post-transaction, but never exposed or kept beyond necessity.
7. Data Security
We deploy physical, technical, and administrative safeguards, including:
– SSL encryption for all transaction processes
– Access control & authorization mechanisms
– Regular audits, vulnerability scanning, and staff training
8. International Transfers
Your data may be processed or hosted outside Sri Lanka, depending on third-party services used (e.g., cloud platforms), which may not adhere to Sri Lankan data protection—but these services abide by contractual safeguards.
9. Children’s Privacy
We do not knowingly collect personal data from individuals under age 13. If discovered, the data will be deleted immediately. Our services are intended for users aged 13 and above.
10. Your Rights & Controls
You can:
– Access, correct, or delete your personal data via contacting us
– Opt-out of marketing communications (unsubscribe links provided in emails)
– Manage cookies through browser settings
Processing requests are handled promptly, within a reasonable timeframe (typically 30 days).
11. Policy Updates
We reserve the right to update this policy. Changes will be posted here with the updated effective date.
12. Contact Us
For queries, feedback, or to exercise your rights, please contact us via:
Office Address:
No. 5, 55th Lane, Colombo-06, Sri Lanka
Phone: +94 11 43 39 100 | +94 77 154 6546
Email: [email protected]